Insurance companies and health officials analyzing insurance applications submitted through HealthCare.gov are reportedly still grappling with significant online enrollment errors despite the Obama administration’s push in November to improve the glitch-ridden website.
Thousands of applicants from the federally-run ObamaCare website have received inaccurate assignments to Medicaid or to the private marketplace, or have received incorrect denials, The Wall Street Journal reported late Friday, citing unidentified officials.
In one case, an Illinois health official said that legal immigrants who aren’t yet eligible for Medicaid were nevertheless told they would be enrolled in the program. The state requires five years of residence to join assistance programs for low-income people.
Some consumers seeking coverage may be required to delete accounts and start over now that some glitches have been repaired, people familiar with the matter told the newspaper.
HealthCare.gov went live Oct. 1, and consumers immediately got bogged down. A two-month program of fixes made the site more workable, resolving hundreds of software glitches and adding computer equipment to handle peak demand.
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