The Obama administration’s health care rollout may have been rockier than expected this week because so many states refused to cooperate, leaving the federal government to run far more exchanges than initially planned, according to analysts studying the Affordable Care Act.
And the intense interest from researchers, journalists and market analysts actually may be preventing some customers from being able to access the websites set up to help consumers navigate the health exchanges.
“Every insurance company in the country wants to know what everyone else is doing,” said Dan Mendelson, CEO of Avalere Health, a Washington-based advisory company.
Three days after the exchanges went live, reports continued to surface of major interest from potential customers, but also of technical glitches the federal government said it was working to correct.
As written, the Affordable Care Act allows states to choose whether to set up their own exchanges or have the federal government do it for them.
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