Sebelius recommends using ObamaCare site during ‘off-peak hours’

by
December 2, 2013

Secretary of Health and Human Services Kathleen Sebelius has touted “dramatic” improvement in the federal health exchange website since its flawed rollout, but is advising potential customers to use the site during “off-peak hours” as she warns it will not work smoothly for everyone.

In an opinion piece published Monday in USA Today, Sebelius says that Healthcare.gov “is now working smoothly for the vast majority of users.” However, Sebelius warns that “there will be exceptions, and (as with any website) we will continue to make improvements.”

Later in the piece, Sebelius tells those Americans who have had issues with the site to “please do not give up. There is help available,” before giving the number for the site’s call center. The secretary also advises browsers to visit the site in the morning, in the evening, or on weekends when there is less traffic. She also touts an online queuing system in which users can elect to have an e-mail sent to them when less traffic makes the site more manageable.

Administration officials said early Sunday that they have fixed roughly 400 computer “bugs” and increased capacity so the site can now handle more than 800,000 users daily with an error rate of less than 1 percent.

Jeff Zients, the White House official appointed to fix the ObamaCare site since its disastrous Oct. 1 rollout, said it is “night and day from what it was.”

2 Comments - what are your thoughts?

  • victoriadelacy says:

    Sebelius is the one who gave Tiller-the-baby-killer a pep rally before she left Kansas, a vulture of a feather with Obama, so it was small wonder he nominated her to head up HHS on his watch. Regarding the socialized medicine disaster, it is not just the roll-out failure that nixes the bill but the funding of baby murder by abortion and euthanasia by rationing of care to the elderly that it contains and therefore the bill should be fully repealed as was pursued most recently by patriot Senator Ted Cruz, who I sincerely hope will be drafted to run for the Presidency on the Republican ticket in 2016 for his valiant 21+ hour stand on the floor of the Senate where he accurately reflected the expressed will of We the People in trying to get that murderous bill first defunded and later repealed. Look at Canada. If that bill takes full effect, they will have nowhere to go for decent medical care and neither will the American electorate – may God spare us that dreadful fate!

  • Graywolf12 says:

    Looks like all the Obama voters are clogging up the system during the day while the people paying for obamacare are at work trying to feed their families.

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